terça-feira, dezembro 12, 2006

Corporate Values and Employee Cynicism

Via HBS Working Knowledge - Cha, Sandra E. & Edmondson, A. C. (2006). When values backfire: Leadership, attribution, and disenchantment in a values-driven organization. The Leadership Quarterly, vol. 17, pp. 57-78:
"Theory on charismatic leaders suggests that shared values play an important role in promoting employee effort and organizational performance. This article proposes a theoretical model to identify conditions under which charismatic leadership and values inadvertently give rise to employee disenchantment, despite the good intentions of leaders and followers."